Cooling off period mobile phone contract optus
26 Feb 2018 If they don't then you should be able to end the contract without penalty. There's only a cooling off period if Optus contacted you and initiated the sale. Turns out that just like so many mobile phone companies, Optus has a Can anyone tell me what the cooling off period is for a "bundle" contract? I can't locate it on the Optus site and the operator I - 126792. 8 Jan 2016 Cooling off periods for phone plan contracts? A 'cooling off period' is a term used to describe a short period at the beginning of a contract where It's called an 'Unsolicited Consumer Agreement', and it can happen over the phone or at your home. If you change your mind inside the 10 business day cooling off Forums · Mobile carriers · Optus / Virgin; No cooling off period - is that illegal? Cooling off periods apply to Insurance (As this is dictated by law), and other But if Optus knocked on your door, or called you via phone to "offer a super OP I suggest you don't waste time on a forum seeking contract advice. 1 Oct 2019 Before signing up for a new mobile phone, internet or landline service, signs the contract, they have a 10-business-day cooling-off period. 12 Sep 2017 When looking for a new mobile phone plan, or even after you've signed In one case on record, Optus had to allow its customers to cancel their contracts after it was which can be tricky if you have a handset that may be half paid off. you can't spend more than the cap until the next billing period) or call
However, you might be legally entitled to cancel the contract without a fee if either : you signed up less than 14 days ago (ie you're within a 'cooling off period'); the
1 Oct 2019 Before signing up for a new mobile phone, internet or landline service, signs the contract, they have a 10-business-day cooling-off period. 12 Sep 2017 When looking for a new mobile phone plan, or even after you've signed In one case on record, Optus had to allow its customers to cancel their contracts after it was which can be tricky if you have a handset that may be half paid off. you can't spend more than the cap until the next billing period) or call However, you might be legally entitled to cancel the contract without a fee if either : you signed up less than 14 days ago (ie you're within a 'cooling off period'); the 1 Feb 2011 Buying a mobile phone on a contract is the most popular option when it then there aren't many options aside from paying the contract cancellation fee. Recently, both Optus and Vodafone customers have been dogged by Optus Mobile (Mobile Phone Service Provider): 1.4 out of 5 stars from 2666 They did not rectify my issue with my pre-paid plan and did not offer any further alternatives. I Have been seriously put off their service because of this and found more for the option of me keeping the phone at the end of the lease period which is
An outbound sales contract typically a 10 business day cooling off but the service is put in a held status for that period, there are some exceptions (such as just recontracting on an existing service) but normally speaking. New Contract Cooling Off Period? Cooling off period on recontracting mobile plans.
Cooling off period Hi - I transferred from Telstra ADSL2 last week to Optus NBN (I was trying to reduce costs - i had 3 mobile phones, broadban, foxtel and home phone costing me $350+ / mnth) - Optus were $100 less with better mobile storage etc so i switched to Optus with the TV pakage and the 3 phones. Can anyone tell me what the cooling off period is for a "bundle" contract? I can't locate it on the Optus site and the operator I spoke to wasn't sure either! Also is the date off commencement - the date of signing up or the date of installation? Hi There, My wife has accidentally gone into Optus this morning instead of Telstra and signed up on a 24mth iphone5 plan! :-/ I know that Telstra have a 10 day cooling off period where you can cancel the contract but the girl in the Optus shop is saying that they don't give that. Optus mobile cooling off period. Anyone know if optus mobile has a cooling off period or whatnot?? Mrs just signed us up on friday (I think) to extend our contract with them and get new phones. I was a bit hassled on the phone and wasn't given much time to think about it, plus I was told half lies etc.
An outbound sales contract typically a 10 business day cooling off but the service is put in a held status for that period, there are some exceptions (such as just recontracting on an existing service) but normally speaking. New Contract Cooling Off Period? Cooling off period on recontracting mobile plans.
Like your expensive mobile phone, or that operator contract that you just signed an automatic 14 day cooling off period from the date you RECEIVE the phone A Phone Payout, or Handset Payout Fee, will be charged if you choose to If you have moved to Optus and don't have received a SIM Contract Payout fee, Cooling off period Hi - I transferred from Telstra ADSL2 last week to Optus NBN (I was trying to reduce costs - i had 3 mobile phones, broadban, foxtel and home phone costing me $350+ / mnth) - Optus were $100 less with better mobile storage etc so i switched to Optus with the TV pakage and the 3 phones. Can anyone tell me what the cooling off period is for a "bundle" contract? I can't locate it on the Optus site and the operator I spoke to wasn't sure either! Also is the date off commencement - the date of signing up or the date of installation? Hi There, My wife has accidentally gone into Optus this morning instead of Telstra and signed up on a 24mth iphone5 plan! :-/ I know that Telstra have a 10 day cooling off period where you can cancel the contract but the girl in the Optus shop is saying that they don't give that. Optus mobile cooling off period. Anyone know if optus mobile has a cooling off period or whatnot?? Mrs just signed us up on friday (I think) to extend our contract with them and get new phones. I was a bit hassled on the phone and wasn't given much time to think about it, plus I was told half lies etc. IMPORTANT CUSTOMER INFORMATION – YOUR RIGHTS AND OBLIGATIONS. Optus Mobile Pty Limited ABN 65 054 365 696 (we) will provide to you the Optus Digital Mobile Service (the service) on the terms of the standard form of agreement (the agreement) for consumers for that service, unless you have entered into a relevant written agreement with us (in which case the terms of the relevant written
26 Feb 2018 If they don't then you should be able to end the contract without penalty. There's only a cooling off period if Optus contacted you and initiated the sale. Turns out that just like so many mobile phone companies, Optus has a
The distance selling rules – covered by the Consumer Contracts Regulations – give a 14-day cooling-off period from the moment you receive the goods. But this only applies to phone and web purchases, and those made face-to-face away from the trader’s own premises (say, if the salesman has come to your home). This gives you an automatic 14 day cooling off period from the date you RECEIVE the phone (not from the date you buy it). As long as you're within that period, all you need to do is inform the seller that you wish to return the phone (you can find a template letter from the Citizen's Advice Bureau to show you how to do this, make sure you keep a copy of the letter you send!). The cooling-off period for individuals is 10 business days. This period starts: This period starts: for sales made over the phone: the day after a consumer receives a written copy of the contract. Cooling off periods for phone plan contracts? A ‘cooling off period’ is a term used to describe a short period at the beginning of a contract where the buyer may decide that it was a bad idea to enter a contract and is eligible to cancel it. For individuals a standard cooling off period is 10 days. Typically in store purchases do not have any cooling off period because you take the device and the service is activated on the spot. An outbound sales contract typically a 10 business day cooling off but the service is put in a held status for that period, there are some exceptions (such as just recontracting on an existing service) but normally speaking. If you signed up over the phone or online. You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a ‘cooling-off’ period. If you’ve already used the service (eg you made calls on a phone), you’re likely to be charged for what you’ve used. Contact the business and say you
Forums · Mobile carriers · Optus / Virgin; No cooling off period - is that illegal? Cooling off periods apply to Insurance (As this is dictated by law), and other But if Optus knocked on your door, or called you via phone to "offer a super OP I suggest you don't waste time on a forum seeking contract advice.